At Mellat Oil Company, our mission goes beyond fuel supply and logistics—we deliver full-service support solutions to ensure the success and sustainability of every project we undertake. Our support services are designed to enhance operational efficiency, minimize risks, and ensure regulatory compliance, while providing our clients with the confidence and continuity they need to succeed in the energy sector.
1. Technical Support & Maintenance
We provide on-site and remote technical assistance for our infrastructure, storage, and delivery systems to keep operations running smoothly.
Key Features:
- Preventive and corrective maintenance for fuel storage tanks, pipelines, and pumps
- Inspection and calibration of metering and dispensing systems
- Troubleshooting for mechanical, electrical, and automation systems
- Emergency repair response teams for unexpected breakdowns
2. Quality Assurance & Control (QA/QC)
We implement strict quality control protocols at every stage of our operations to ensure product integrity and safety.
Key Features:
- Laboratory testing of petroleum products for purity, viscosity, and sulfur content
- Fuel sampling and documentation at loading/unloading points
- QA certifications for deliveries and infrastructure installations
- Compliance with API, ASTM, and ISO quality standards
3. Health, Safety, and Environment (HSE) Support
Our dedicated HSE teams provide continuous support to maintain safety, environmental compliance, and risk management.
Key Features:
Environmental monitoring and spill prevention guidance
On-site HSE supervisors for high-risk or large-scale projects
Regular safety audits, hazard identification, and training workshops
Incident reporting systems with real-time response protocols
4. Client Relationship & Project Coordination
We assign dedicated personnel to manage client communication and ensure transparent, responsive project coordination.
Key Features:
- Dedicated project manager or account representative
- Regular updates, milestone tracking, and performance reviews
- Real-time communication through email, phone, or web portal
- Coordination with logistics, procurement, and technical teams for seamless execution
5. Documentation & Regulatory Support
We handle all necessary documentation and help clients navigate regulatory requirements related to fuel transport, procurement, and infrastructure.
Key Features:
Full traceability of product movement and service execution
Preparation of bills of lading, product certificates, customs forms, and tax documentation
Support with licensing, permits, and legal compliance
Regulatory liaison services with KRG authorities and federal entities
6. Emergency & Crisis Response
We maintain a 24/7 emergency response capability to mitigate risks, ensure safety, and protect client assets during unforeseen events.
Key Features:
- Rapid deployment of fuel backup solutions
- Emergency response teams for fire, spillage, or mechanical failure
- Coordination with local emergency services and safety authorities
- Business continuity planning for high-priority operations
7. Training & Capacity Building
We offer training for client teams and partner organizations to build internal capacity and awareness.
Key Training Programs:
- Fuel handling & storage safety
- Environmental awareness & compliance
- Equipment operation and maintenance
- Emergency preparedness and response drills
Why Mellat Oil Support Services?
- 🔧 Full-spectrum technical assistance
- 🛡️ Reliable safety and quality assurance frameworks
- 📋 Comprehensive compliance and regulatory support
- 📞 Dedicated client service teams for personal assistance
- ⏱ 24/7 availability for mission-critical support needs
Whether you’re launching a new fuel terminal, managing a high-volume supply contract, or needing real-time logistics support, Mellat Oil Company delivers industry-leading support services to ensure success at every step.